Return Policy
Due to the fact that our
items are bought over the Internet, cannot be tried on ahead of time and are
bought site unseen, we have developed the following return and exchange policy
for customer service purposes. Of course, we hope that you are happy with your
selection. If for any reason you are not happy with your selection, our return
and exchange policy is as follows:
For Returns:
Items can be returned for a refund or exchange with 7 days of the
date of receipt. But the reason for returns caused by yourself, cannot be
accepted. Returns can be sent back within 7 days upon receipt, all returned
items must never been used and in new condition. All returned packages must be
insured. As for returning right items for a refund: all returned items are
subject to a 5% bank handling fee and shipping charges. Buyers are always
responsible for the shipping charges. Sepcial circumstances may require
partnership with corporate business partners. For more information, please
contact our customer service.
For Exchanges:
We only accept exchanges for new and never used items with all
accessories and packing. Please send back the items within 7 days upon receipt.
All return packages must be insured, exchanges will be sent out within 5-7 days
once the return has been received. Buyers are always responsible for the
shipping charges.
Important Notice:
1. Although we provide 100% hassle free return policy, considering
the time and money consuming, we surely appreciate if you can make all your
questions and concerns clear before placing your order.
2. Please contact our customer service first to obtain the return
address.
3. We will not be responsible for the lose if the returned package
get lost during the shipment, original post office receipt must be kept to
claim the compensation.